Privacy Policy
AMERICAN COLLEGE OF SPORTS MEDICINE, INC. (ACSM)
recognizes the importance of protecting the privacy of information
provided by users of our web site, certified individuals, event
registrants, recipients of our e-mail newsletters and all of our
members. We created this policy with a fundamental respect for our
users’ right to privacy and to guide our relationships with our
users. This privacy statement discloses the privacy practices for all
products and services of ACSM. A current list of our membership
categories, certification levels, and events can be found at
http://www.acsm.org.
Information Collection and Use
ACSM collects information from our web site users,
members and non-members. In this section of our privacy policy, we will
describe the type of information we collect and how we use it to provide
better services to our members.
Membership and Event
Registration
When applying for membership or event registration
through our web site, users are required to give their contact
information (such as name, mailing address, e-mail address and phone
number). We also may collect demographic information (such as title,
company information and areas of interest, etc…). For internal
purposes, we use this information to communicate with members and
provide requested services, and, for our web site visitors, to provide a
more personalized experience on our sites. We use aggregate demographic
information about our audience to improve our service, for marketing
purposes and/or industry reporting purposes.
For our services that require payment (such as
membership dues, events, products and journals), we also collect credit
card information (such as card holder name, credit card number, billing
address, credit card security code and expiration date), which is used
for billing purposes only, and is not otherwise shared.
Surveys
From time to time we invite users to provide
information via surveys. Participation in these surveys is completely
voluntary and the user therefore has a choice whether to disclose
requested contact information (such as name and mailing address) and
demographic information (such as zip code or job title). In addition to
other uses set forth in this policy, contact information collected in
connection with surveys is used to monitor or improve the use and
satisfaction of the site.
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Interactive Features
At our site, we offer interactive and community
features such as discussion forums found in the communities section of
the “Members Only” page. Note that all personal information
sent or posted via such features becomes public information for which we
are not responsible. Discussion forums are regulated by the “Terms
and Use” located on the communities page.
Tell-A-Friend
If users elect to use our referral service for
informing a friend about our sites and services, we may ask them for the
friend's name, job title and e-mail address. ACSM will store and use
this information to send the friend an invitation. This information may
also be used to provide information about our company and related
products and services. The friend may contact us as specified in the
tell-a-friend message to request that no further communications be
sent.
Communications with Us
We have features where users can submit information
to us (such as our feedback forms or committee interest forms). Letters
to the editor and similar submissions may be made public. Requests for
service, support or information may be forwarded as needed to best
respond to a specific request. We may retain e-mails and other
information sent to us for our internal administrative purposes, and to
help us to serve customers better.
Communications from Us: Service Updates,
Special Offers
In order to best serve our members, we may send
updates that contain important information about our sites and services.
For example, we send new members a welcoming message, and verify
password and username for our password-protected sites. We may also
communicate with a user to provide requested services and for
account-related issues via e-mail, phone or regular mail.
We offer our users the option to receive information about our
organization, related products, services and special events. Users can
choose not to receive these communications, as set forth in our
Permission section below.
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Automatic Data Collection
Our web sites have features that automatically
collect information from users, to deliver content specific to users'
interests and to honor their preferences. This information assists us in
creating sites that will serve the needs of our users.
We use "cookies," a piece of data stored on the
user's hard drive containing information about the user. Cookies benefit
the user by requiring login only once, thereby saving time while on our
site. If users reject the cookies, they may be limited in the use of
some areas of our site. Additionally, we may note some of the pages the
user visits on our site through the use of pixel tags (also called clear
gifs). The use of cookies and pixels enable us to track and target the
interests of our users to enhance the experience on our sites.
Some of our publishers or sponsors use cookies on our
sites in announcements. However, we have no access to or control over
these publishers or sponsors cookies; we urge users to read their
privacy policies for information.
For our internal purposes, we gather date, time,
browser type, navigation history and IP address of all visitors to our
site. This information does not contain information that can identify
users personally. We use this information for our internal security
audit log, trend analysis and system administration, and to gather broad
demographic information about our user base for aggregate use.
We may combine demographic information supplied by a
member at the time of application with site usage data to provide
general profiles, in aggregate non-personally identifiable form, about
our users and their preferences in the content of the site. We may share
this composite information with our sponsors or publishers to help them
better understand our services.
Sharing Your Information
When we offer co-branded, customized or sponsored
products and services, or when we join with other parties to provide
specific products or services, we may share (provide and receive)
personal information with them. Unless prohibited by law, we do not
share credit card information with such third parties.
These sponsors will use the information according to their own privacy
policies, and we urge participants to read those policies before
registering.
On occasion, we may rent lists of targeted names and
offline and online contact information for marketing purposes to
reputable third parties, whose products or services we think you might
find of interest. We give users the option of not having their name or
contact information disclosed to third parties, as set forth in the
Permission section below.
We may share aggregate information, which is not
personally identifiable, with others. This information may include usage
and demographic data, but it will not include personal information.
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Correction/Updating Information
Members may update their personally identifiable
information (such as a change in address, email, or phone number), by
logging into the members only portion of our web site. Should a
non-member need to change their personally identifiable information,
they can contact Member Services at 317-637-9200, or e-mail
membership@acsm.org. If a user no longer desires our
product(s)/service(s), the user should contact Member Services for the
applicable product or service or email membership@acsm.org.
Permission
Our users are given the opportunity to choose whether
to receive information from our sponsors or publishers and us not
directly related to the registered services. Users also have the
opportunity to choose whether to have personal information shared with
third parties for marketing purposes. Instructions for how to exercise
this choice are contained in e-mails sent by us, on our product web
sites and in each of our publications. Please note that we will endeavor
to implement requests within a reasonable time, although for a time
users may continue to receive mailings, etc., transmitted based on
information released prior to the implementation of the request. Users
will continue to receive information directly related to their
registered services, so they always are kept informed.
Security
We use industry-standard encryption technologies when
transferring and receiving your information. Additionally, we implement
commercially reasonable security measures at our physical facilities to
protect against loss or misuse of your information.
Links
Our web sites contain links to other sites. ACSM is
not responsible for the privacy practices or content of such other
sites. We encourage our users to be aware when they leave our site and
to read the privacy statements of each web site to which we may link
that may collect personally identifiable information. As well, we are
not responsible for the misuse of ACSM’s name, products or
services listed on other sites.
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Notification and Changes
If we change our privacy policy, we will post those
changes on this page so our users are aware of what information we
collect, how we use it and under which circumstances, if any, we
disclose it. Users should check this policy frequently to keep abreast
of any changes.
For questions about this privacy statement, or
questions concerning the practices of this site or any dealings with
American College of Sports Medicine, Inc. contact:
Corporate Communications
American College of Sports Medicine, Inc.
401 W Michigan Street
Indianapolis, IN 46202
(317) 637-9200
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