For each compliant that the Chair concludes is a valid and actionable complaint, the CCRB authorizes an investigation into its specific facts or circumstances to whatever extent is necessary in order to clarify, expand, or corroborate the information provided by the submitter.
The Chair notifies the ACSM CCRB Ethics Subcommittee to investigate and make an appropriate determination with respect to each valid and actionable complaint; the ACSM CCRB Ethics Subcommittee may review one or more such complaints as determined by the Chair. The ACSM CCRB Ethics Subcommittee initially determines whether it is appropriate to review the complaint under these Procedures or whether the matter should be referred to another entity engaged in the administration of law. The timeline for responses and for providing any additional information shall be established by the ACSM CCRB Ethics Subcommittee. The review and investigation will be completed in an appropriate amount of time, not to exceed six months, unless there are extenuating circumstances that require an extended time period. The ACSM CCRB Ethics Subcommittee may be assisted in the conduct of its investigation by other members of the CCRB, ACSM staff, or legal counsel. The Chair exercises general supervision over all investigations.
Both the individual submitting the complaint and the candidate/certificant who is the subject of the investigation (or his or her employer) may be contacted for additional information with respect to the complaint. The ACSM CCRB Ethics Subcommittee, CCRB EC, or ACSM staff on its behalf, may at its discretion contact such other individuals who may have knowledge of the facts and circumstances surrounding the complaint.
All investigations and deliberations of the ACSM CCRB Ethics Subcommittee and the CCRB are conducted in confidence, with all written communications sealed and marked "Personal and Confidential," and they are conducted objectively, without any indication of prejudgment. An investigation may be directed toward any aspect of a complaint which is relevant or potentially relevant. Formal hearings are not held and the parties are not expected to be represented by counsel, although the ACSM CCRB Ethics Subcommittee and ACSM may consult their own counsel.
Members of the ACSM CCRB Ethics Subcommittee shall be reimbursed for reasonable expenses incurred in connection with the activities of the subcommittee.