All requests to cancel or transfer your exam must be made either by calling Pearson Vue at this US based phone number 888-883-2276 or in your account at www.pearsonvue.com/acsm. Do not call ACSM to cancel or reschedule your exam.
Requests to cancel or transfer an ACSM exams must be made to Pearson VUE at least one business day in advance of the appointment. If the candidate does not reschedule or cancel, he/she will be billed for the exam.
If the candidate does not arrive within 15 minutes of the scheduled start time, then the candidate is considered a no-show and has forfeited the exam, and will be charged for the exam.